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📦 Shipping & Delivery Policy

Modulo Productions – Elisabethenstrasse 12, 8004 Zurich, Switzerland

🕒 Order Processing

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day. During periods of high demand, processing times may be slightly extended. If there is a significant delay, we will contact you via email or phone.

🌍 Shipping Regions

We ship from Switzerland to the following destinations:

• Switzerland

• All European countries

• United Kingdom

🚚 Delivery Times & Shipping Charges

Shipping charges are calculated and displayed at checkout. Estimated delivery times:

• Switzerland: 2–3 business days

• Europe: 3–5 business days

• United Kingdom: 4–6 business days

Please note: occasional delays may occur due to customs or carrier disruptions.

Some products are fulfilled by our trusted partner Printful. In these cases, delivery times may vary depending on the product type and destination. Estimated shipping times will be shown at checkout.

📮 Address Restrictions

We do not ship to P.O. Boxes, APO/FPO/DPO addresses, or other non-standard delivery points.

📧 Shipment Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with tracking details. Tracking numbers become active within 24 hours.

🧾 Customs, Duties & Taxes

For international orders, any customs fees, import duties, or local taxes are the responsibility of the customer. Modulo Productions is not liable for charges incurred during or after shipping.

📦 Damaged Shipments

Modulo Productions is not responsible for items damaged or lost during transit. If your order arrives damaged, please contact the shipping carrier directly to file a claim. Retain all packaging and damaged items for documentation.

🔁 Returns

For details on returns and exchanges, please refer to our TERM AND CONDITION OF SALE